Effective Date: Jan 25, 2025
Last Updated: Apr 17, 2025
At Snowline Autoglass, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our services. By using our site or engaging with us, you agree to the practices described below.
1. Information We Collect
We may collect the following types of information:
Personal Information: Name, phone number, email address, vehicle details, and service preferences when you contact us, schedule an appointment, or submit a form.
Payment Information: Billing address and payment method when making purchases. (Note: We do not store credit card information—payments are processed securely through third-party providers.)
Usage Data: IP address, browser type, device type, and pages visited—collected via cookies and analytics tools to improve site performance and user experience.
2. How We Use Your Information
We use the information we collect to:
Schedule and manage service appointments
Communicate with you regarding your inquiries or services
Process transactions and send confirmations
Improve our website, services, and customer experience
Send promotional emails or updates (only if you opt in)
3. Sharing Your Information
We do not sell, rent, or trade your personal information. We may share your information with:
Trusted service providers (e.g., payment processors, scheduling tools) who help operate our business
Insurance providers (when assisting with claims)
Legal authorities when required by law or to protect our rights
All third-party partners are required to keep your data confidential and secure.
4. Cookies & Tracking Technologies
Our website uses cookies and analytics tools (such as Google Analytics) to:
Understand how users interact with our website
Customize content and improve functionality
You can disable cookies in your browser settings, but it may limit some functionality of the site.
5. Your Rights & Choices
Depending on your location, you may have rights to:
Access, update, or delete your personal information
Opt out of receiving marketing communications
Withdraw consent for data collection (where applicable)
To exercise these rights, contact us at privacy@snowlineauto.com.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or disclosure.
7. Third-Party Links
Our website may include links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies.
8. Updates to This Policy
We may update this Privacy Policy occasionally. Changes will be posted on this page with the updated effective date. We recommend checking back periodically to stay informed.
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact:
Snowline Autoglass
Email: privacy@snowlineauto.com
Phone: (604) 828-7669
Address: 20691 Langley Bypass, #102,
Langley, BC V3A 5E8